I can't get Skyward Family Access to work on my computer; what should I do?

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Skyward Family Access is a web-based product, so it should work on your computer like any other web- based application. First, you should check to make sure you are using the right Skyward Family Access website address, or URL.

Browser Compatibility: Some older browsers may not work efficiently, so you might need to update the browser you are using or switch to another browser. We recommend upgrading to Internet Explorer 11, Mozilla Firefox’s Latest Version, or for Mac Users update to the latest version of Safari.

Maintenance: Occasionally, Skyward Family Access will be down for maintenance. If you get an error message, please try again a little later or as directed in the error message.

Still Having Problems: Please contact your school or submit a question through “Let’s Talk." Please note the Wilson County School District does not support off-site technology or software applications, for computer or software problems please consult your computer dealer or software vendor.

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